Organizational Chart Examples for Small Business: A Comprehensive Guide

Discover the benefits of using organizational charts in small businesses. This guide provides examples and tips on how to create a clear and effective organizational structure for your small company.


A well-designed organizational chart structure is easy to understand, showing the chain of command and what each person does. But there is no one-size-fits-all org chart for all small businesses. To learn more about the organizational chart for small businesses, keep reading. This article will teach you what it is, its importance, and how to create one. For beginners, there are some templates and tips to help you.

edrawmind organizational chart for grocery stores
In this article
  1. What Is an Organizational Chart for Small Businesses?
  2. Three Stunning Examples of Matrix Org Charts
  3. Wondershare EdrawMind: A Tool To Make Matrix Organizational Chart Creation Easier
  4. Things To Note When Making Matrix Organizational Charts
  5. Conclusion

What Is an Organizational Chart for Small Businesses?

An organizational chart for small businesses illustrates how the company operates. It uses shapes and lines to show who is in charge, the roles of employees, and the reporting hierarchy.

What Is the Importance of an Organizational Chart for a Small Business?

Small businesses have advantages over large companies, such as a close-knit team, faster decision-making, and personalized customer service. Even though they enjoy these benefits, using a small company organizational chart is still crucial for their success.

a team on a meeting

One of the main benefits of matrix organizational charts is improved communication and collaboration. The dual reporting system enables smooth information flow and enhances coordination between teams and departments. This results in better decision-making processes and efficient resource allocation.

1. Clarity and Structure

While small businesses have a close team, an organizational chart provides clarity and structure. It shows who does what, avoiding any confusion about roles and responsibilities.

2. Leveraging Team Strengths

Small businesses rely on each team member's strengths for success. The organizational chart helps managers spot these strengths and assign tasks, maximizing the team's abilities.

3. Streamlined Communication

Small businesses often need to make quick decisions to adapt to changes in the market. An org chart for small businesses helps communication flow, ensuring that ideas and information reach the right people.

4. Growth and Expansion

Small businesses might hire more people or create new departments when they grow. The organizational chart helps show how these new roles fit into the company structure, making expansion smooth and clear.

5. Enhanced Efficiency

Small businesses have limited resources, so they need to be efficient. An organizational chart helps find where more help is needed, avoid waste, and use resources wisely.

6. Improved Decision-Making

In small businesses, quick decision-making is important. The organizational chart helps make decisions involving the right team members, leading to better choices..

Organizational Chart Templates for Small Business

Now that you see how important organizational charts are for small businesses, you know they bring order and clarity. Small businesses, like big ones, can struggle when things get messy. Without a plan, important tasks might be missed. If you're unsure how to start, check out these templates below.

1. Small Real Estate Business Organizational Chart

Let's take the template of a small real estate business. The owner is at the top, and they handle two main departments: Office Management and Marketing. The office manager oversees tasks like accounts receivable, accounts payable, and payroll. Inside one box, a few staff members are handling all these functions.

Also, an office assistant helps the office manager and transactions. The chart also includes shapes for several agents who work for the company.

With this small company organizational chart, everyone knows their roles. The owner oversees everything, the office manager and transactions team handle money matters, and the agents focus on sales. If anyone has a question or concern, they know who to talk to, which helps the team work together better.

2. Small Cleaning Company Org Chart

Now, look at another org chart for small businesses. At the top, you'll see the president. Below, three managers oversee areas: Operations, Sales, and the Office. The operations manager takes care of supervisors, specialty cleaners, and technicians.

In this organizational chart, you can see that one person does both Inside Sales and Marketing. They report to the salesperson. It helps divide responsibilities well, so everyone knows what to do, and nothing gets overlooked.

3. Flat Organizational Chart for Small Business

In certain small businesses, there are fewer bosses. They have more people to manage, making the structure flatter with shorter command chains.

In this example, the CEO is on top, and reporting to them is the COO. There's also a hanging box for the executive assistant, who supports the top managers. The COO handles several departments, such as Marketing, Production, Supply Chain, and more.

This org chart for small businesses works well for their teams, making it easier to communicate and make decisions.

Drawing organizational charts by hand takes a long time and is hard to change. Also, Word and PowerPoint are not designed for creating complex organizational charts. Check out this software below to make a small company organizational chart.

Wondershare EdrawMind: A Tool To Make Matrix Organizational Chart Creation Easier

Wondershare EdrawMind is a simple tool with an infinite canvas for creating an organizational chart for small businesses. It has ready-to-use blank templates and a wide range of pre-designed org chart templates. Try it for free on various devices, including Mac, Windows, Android, and iOS. You can also use EdrawMind online.

edrawmind homepage cover

1. Key Features

Let's explore what EdrawMind offers:

  • Easy to Use: EdrawMind has an intuitive and appealing interface. You can drag and drop elements to create an organizational chart for small businesses. It also allows easy import and export of files in multiple formats.
  • Design and Customization Options: You can personalize the org chart for small businesses by adding company or brand colors, themes, images, and icons.
  • Collaborative: No worries if your team is growing. EdrawMind's canvas has plenty of room for everyone, ensuring no important details get left out.

2. Step-by-Step Guide To Make an Organizational Chart for Small Business

Follow these steps to create an org chart showing how your small business works. Design an organizational chart for small businesses for better understanding.

Step 1: Go to the official website of Wondershare EdrawMind and click Free Download to get the app on your desktop. Install and launch the EdrawMind app.

Step 2: Click Org Chart from the Blank Templates section. Alternatively, you can use a pre-designed template from the Local Examples below the blank templates.

edrawmind homepage

Step 3: Customize the organizational chart for small business.

  • Add Shapes: From Home, click Topic or Subtopic in the upper navigation pane. Drag and drop the new shape where you want it on the canvas.
  • edrawmind add and connect shapes
    • Connect the Shapes: Click the existing shape (example: Production) you want to link to the new shape. Go to Home > Relationship drop-down menu. Select Relationship (straight line) and click the new shape (example: Floating Topic).
    • Change the Theme: Go to the Map tab bar in the right panel, scroll down, and click the Theme drop-down menu. You can choose between light and dark themes.
    edrawmind theme section
  • Insert Images or Icons: Go to Home > Picture drop-down menu and select Picture to upload from your local storage. Alternatively, select the Professions tag suggestion from the Clipart tab bar in the right pane.
  • edrawmind add images and clipart

    Step 4: Once the org chart is ready, go to File in the upper navigation pane, then click Export from the left side navigation pane.

    Types of Organizational Charts for Small Business

    Now you've learned how to create an organizational chart for small businesses. This section will teach you the different types. Each type suits several business structures, so picking the right one is essential. Check out the following to find the perfect match that suits your small business best.

    Hierarchical Organizational Chart

    hierarchical organizational chart example

    This type of org chart shows the top management at the peak, the managers, and the employees at the bottom. Top-level management shares information that cascades down the chain. A hierarchical org chart is a straightforward and easy-to-understand structure. It's perfect for small businesses with clear levels of command.

    Flat Organizational Chart

    In a flat org chart, there are fewer levels of management, and everyone is closer to the top. It's perfect for small businesses with a close-knit team. Communication is quick and efficient since there are fewer layers to go through.

    Functional Organizational Chart

    This org chart groups employees based on their skills or departments like marketing, finance, or operations. It helps show the different areas of expertise within the company. This organizational chart for small businesses is helpful when teams work together. For example, the marketing team collaborates with the sales team to boost business.

    Matrix Organizational Chart

    Employees belong to both a functional group and a project team. It's suitable for small businesses that work on various projects with cross-functional teams.

    Remember, the type of org chart you choose should match your small business's style and structure. So look at these options and find the perfect match to help your business thrive.

    Part 5. Tips for Creating an Effective Organizational Chart for a Small Business

    Creating an organizational chart for your small business can be helpful. Here are some tips to make it the best it can be:

    1. Flexibility Is Key

    Remember, small businesses can change and grow. So, make the org chart flexible and easy to update when new people join, or roles change. Leave space to add more people and new departments.

    2. Define Roles Clearly

    Each person in your small company should know their job and who they report to. With a clear org chart, everyone can see their role and responsibilities. Use different font sizes or bold text to show the hierarchy and levels of management in your small business.

    3. Keep It Simple and Clear

    Make your chart easy to understand. Stick to basic shapes like rectangles or circles for the positions in your chart. Avoid too many complicated details. Avoid overcrowding with too much information in one place.

    4. Use Colors Wisely

    Adding color to the organizational chart can make it more visually appealing. Use colors to group similar roles or departments.

    organizational chart with different colors


    5. Include Photos

    Adding photos of your team members beside their names can make the chart friendlier and help everyone recognize each other better.


    The best organizational chart for small businesses depends on their current structure. Make it simple and clear, whether it's hierarchical or functional. For an easy and powerful tool to create org charts, try EdrawMind. With it, you can make an organizational chart that keeps everyone on the same page and helps your team work smoothly.

    EdrawMind logoEdrawMind Apps
    Outline & Presentation Mode
    Real-time collaboration
    22 structures & 47 themes
    5,000+ free templates & 750+ cliparts
    EdrawMath formula
    Generate mind maps, slides, and more with AI
    edrawmax logoEdrawMind Online
    Outline & Presentation Mode
    Real-time collaboration
    22 structures & 47 themes
    5,000+ free templates & 750+ cliparts
    LaTex formula
    Generate mind maps, slides, and more with AI
    EdrawMind Team
    EdrawMind Team May 21, 24
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