Netflix has completely changed how people watch movies and TV shows, giving viewers endless options with its huge collection to watch. But what makes it so good at keeping millions of subscribers hooked? It all comes down to how Netflix understands its audience.
By studying what people watch and how they watch it, Netflix makes adjustments and creates content based on its viewers' tastes. In this article, let's reveal how Netflix managed to stay at the top.
In this article
Netflix Segmentation, Targeting, and Positioning
Netflix knows that not all viewers are the same, so it uses STP to align the movies and shows to watch for the audience. This strategy assists Netflix in figuring out who its viewers are, what they like, and how to keep them.
Segmentation is how Netflix separates audiences into different groups based on their age, interests, and viewing habits. Targeting is where Netflix focuses on these groups through recommendations and content based on their tastes. And positioning is how Netflix presents itself as a top streaming service.
Market Segmentation of Netflix
Netflix reaches different types of viewers by grouping them based on age, location, budget, and viewing habits. It displays movies and shows for all ages. In different countries, it adjusts its library to match local tastes, like Bollywood movies in India or Korean dramas in South Korea. To make sure people from all income levels can subscribe, Netflix provides different pricing plans.
Targeting of Netflix
Netflix focuses on giving each user a good viewing experience by studying how they interact with the platform. It tracks what people watch, how long they watch, and what they skip or rewatch. By analyzing this data, Netflix builds a profile for each user. This information helps Netflix decide what kind of shows to produce. No two users see the same home screen because Netflix customizes it for each person based on their viewing behavior. It also notifies viewers through emails and trending lists to keep them updated on new content they might like.
Positioning of Netflix
Netflix is a premium, ad-free streaming service that puts viewers in control. It promotes the idea that users can watch whatever they want, whenever they want, without interruptions. Unlike other platforms, Netflix creates exclusive original content like Stranger Things and Squid Game. Its smart recommendation system always gives viewers something interesting to watch. While it has different pricing options, Netflix focuses on delivering quality, convenience, and variety.
Visualize Netflix’s Segmentation, Targeting, and Positioning Using a Mind Map
Netflix has a smart way of choosing what to show its viewers, but understanding its strategy is a bit complicated. A mind map makes it easier by showing how everything is connected in a simple, visual way. Instead of reading all of the tips, you can see how Netflix finds its audience, recommends content, and stays at the top. If you want help creating mind maps, Wondershare EdrawMind is here for you!
What Is Wondershare EdrawMind?
Wondershare EdrawMind is a tool that can make your ideas into clear and organized mind maps. Here, you can see how Netflix finds its audience, recommends shows, and stays on top—all in one clear picture!
How to Make a Mind Map with EdrawMind in Minutes?
Here’s how you can create one using Wondershare EdrawMind.
Open EdrawMind
Start by launching EdrawMind on your computer. If you don’t have it yet, download it from the official website or use the web version.
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All templates below are free to access, view, and edit. You can download the template or the upgraded version for free as well.

Select a Template
Choose a template for organizing Netflix’s segmentation, targeting, and positioning strategy. You can also start with a blank mind map if you prefer.
Edit the Main Node
Double-click the Main Idea section and rename it to something like "Netflix Segmentation, Targeting, and Positioning" to match your topic.
Edit the Main Topics
Create three main topics: Segmentation, Targeting, and Positioning. You can also adjust the colors and layout to make it more visually appealing.
Expand with More Details
If needed, add extra subtopics to explain how Netflix studies user habits, recommends shows, and builds its brand. This will help make your mind map more detailed and useful.
Save and Export
Review your mind map to make sure everything is clear and well-organized. Once you're happy with it, save and export it for future reference or sharing.
Learn More about EdrawMind
EdrawMind is a tool for making mind maps that organize ideas and analyze information. You can also use it for creating other graphs and charts. You will love this because it is very cost-effective and easy to use, and you can start using it right away.
Key Features
EdrawMind offers many helpful features that make mind mapping and brainstorming easier. Here’s what makes it stand out:
- Work Together in Real Time: Multiple users can edit a mind map at the same time for Netflix's strategy.
- Ready-to-Use Templates: EdrawMind provides pre-made templates that you can customize.
- Use on Any Device: EdrawMind works on Windows, Mac, and the web.
Pricing
EdrawMind has flexible pricing plans, so both individuals and businesses can use it.
Individual Plans
- Semi-Annual Plan: $39 for 6 months, includes all features, 1 GB of cloud storage, and free updates.
- Annual Plan: $59 per year, with the same features as the semi-annual plan but for a longer duration.
- Lifetime Plan: A one-time payment of $118 for lifetime access, unlimited updates, and 10 GB of cloud storage.
Team and Business Plans
- Team Plan: Costs $6.58 per user per month (billed annually) and includes advanced tech support, easy setup, and team management tools. Bulk discounts are also available.
Rating
EdrawMind holds a 4.6/5-star rating on G2, with users praising its ease of use and features.
Conclusion
Netflix stays on top because it knows its audience and gives them what they want. Studying what people watch and suggesting shows they’ll enjoy keeps viewers hooked and happy.
For anyone trying to understand marketing, Netflix’s strategy is a great example. Breaking things down with tools like mind maps makes it easier to see how everything connects and plan smarter ways to reach the right audience.
