Organizational Structure of Airbnb

The Airbnb org chart shows how the company’s leaders and teams work together to manage millions of listings around the world. The structure is flexible and collaborative. Different teams, including design, technology, marketing, and customer support, work under a single vision.

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The Airbnb org chart shows how the company’s leaders and teams work together to manage millions of listings around the world. The structure is flexible and collaborative. Different teams, including design, technology, marketing, and customer support, work under a single vision. The chart highlights Airbnb’s focus on new ideas, strong culture, and smooth communication across its global offices.

Airbnb is an organization founded in 2008. It offers a global listing for apartments, hotels, cabins, villas, and castles. It operates in more than 190 countries worldwide, making travel easier and helping travelers pre-book their tours, hotels, and accommodations. The regional heads manage most tasks at Airbnb.

In this Guide, you are going to learn:

  • How Airbnb operates and what its structure is
  • How to create an Airbnb org chart

At the end, you will be able to know how these large organizations operate and what the leadership and team roles are while running such a huge company. Let's get started!

In this article
  1. Airbnb Org Chart
  2. How to Create an Airbnb Org Chart
  3. Final Thoughts

Airbnb Org Chart

The Airbnb organizational chart is essential for understanding the key roles of each individual within the company. Such organizational charts are important as they help workers know where to report and how to operate. The leadership teams also have their roles. They manage various tasks and assist the teams working under them in collecting reports and real-time data.

The founders and CEO must manage the chiefs of different departments and collect information from them. The vision is delivered to the chief, who then further transmits it to the teams to work on. Here is the complete org chart for Airbnb.

CEO & Co-Founder – Brian Chesky

Brian Chesky leads Airbnb as the visionary behind its mission of belonging anywhere. He oversees the company's overall strategy, innovation, and global expansion. His role ensures Airbnb maintains a balance between user trust, product design, and long-term sustainability.

Chief Financial Officer (CFO)

Dave Stephenson is the current CFO of Airbnb. The CFO manages Airbnb’s financial health, including budgeting, forecasting, investor relations, and risk management. This role is crucial to ensuring profitability, particularly following the company's 2020 IPO and its ongoing global expansion. Dave Stephenson is also the head of the employee experience.

Chief Operating Officer (COO)

The COO focuses on Airbnb's day-to-day operations, ensuring efficiency across regional markets and support systems. They help coordinate cross-functional teams, such as customer support, trust & safety, and partnerships. However, Airbnb does not currently have a COO. Belinda Johnson stepped down from the position in 2020.

Chief Technology Officer (CTO)

Ari Balogh is the current CTO of Airbnb. He heads Airbnb’s technology infrastructure. This includes platform development, AI-driven tools, cybersecurity, and data management to ensure the marketplace runs smoothly for millions of users.

Chief Product Officer (CPO)

Joe Gebbia is currently working as a CPO at Airbnb. He oversees product design and innovation. At Airbnb, this role is crucial to delivering seamless user experiences for both hosts and guests, encompassing listing creation, booking, and payment processes.

Chief Marketing Officer (CMO)

Hiroki Asai is the current CMO at Airbnb. The responsibilities of the CMO are quite challenging, as he needs to manage multiple regions and deliver profitable results for both the company and its customers.

The CMO leads global branding, communications, and marketing campaigns. They ensure that Airbnb remains a trusted and recognizable brand worldwide, while appealing to diverse cultural markets.

Chief Legal Officer (CLO)

This executive handles legal and regulatory matters, which are especially important given Airbnb's ongoing negotiations with cities and governments regarding short-term rental laws. Rich Bear is the CLO at Airbnb. He oversees the managing director team and handles most of the company's legal affairs.

Chief Human Resources Officer (CHRO)

The CHRO leads people operations, culture, and talent development. They ensure Airbnb continues to attract, retain, and empower employees while fostering diversity and inclusion.

However, this position is not permanent at Airbnb, as the company has declined it on multiple occasions in the past. But most of the multinational companies like to hire a CHRO who oversees the human resources and provides job opportunities to talented individuals.

Managing Directors and Teams

The managers work under the chiefs and guide the teams they oversee. The role of the manager is quite important, as they need to oversee the work of the team and, at the same time, respond to the chiefs.

Airbnb has an extensive team of employees working under different managers. Most of them work online due to the nature of their work, which requires managing calls and being available to support customers.


How to Create an Airbnb Org Chart

An Org chart is essential from the company's point of view. It helps understand the structure of a company and defines roles for each individual. Most org charts are used for educational purposes, but they are also quite helpful in maintaining a company's workflow and operations.

Airbnb is a large organization with thousands of members working in it. The organizational chart for Airbnb simplifies the company's structure and defines individual roles.

Creating an organizational chart with so many people working in the company is quite a hectic task. But when you have the luxury of tools that can simplify the design process, it becomes easier.

EdrawMind provides all the customization tools necessary to help you create designs more efficiently. Here are a few of the features of EdrawMind. Let's discuss a few of them.

  • Template Library: The software features a vast library of pre-designed templates to help you get started quickly. Whether for education, business, or personal planning, these templates save time and provide creative structure.
  • Customization Tools: EdrawMind offers flexible customization options to modify colors, fonts, and styles. You can easily change layouts or apply professional themes to make your mind maps look visually appealing and aligned with your purpose.
  • AI-Powered Assistance: Built-in AI tools allow you to generate org charts, brainstorm ideas, and summarize content automatically. This helps users organize complex information more efficiently.

Now, let's explore how to create an Airbnb org chart by following the steps outlined below. First, download and install EdrawMind on your computer.

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Step 1: Open EdrawMind and Get Started

Open EdrawMind and click Create to open the canvas. The default layout will be provided; change it according to your needs.

step-01-open the empty canvas
Step 2: Start by editing the topics and Subtopics

After changing the layout, start editing the text and put names according to your org chart. Select them one by one and add their roles in the company to make the chart clearer.

step-02-add text for the topic and subtopics
Step 3: Add Images for Members

You can use images to add for important people in the organization. Click Insert and add a picture from your computer.

step-03-add images for each member
Step 4: Add Colors, change themes, and Layouts

Choose different colors for the same teams to help them stand out from one another. Click the element and use the fill tool to add different colors for each team.

step-04-add colors and themes
Step 5: Export your Org Chart

Click the Export button available at the top of the toolbar and set export standards, such as image quality, format, and zoom percentage, for your chart. Alternatively, click the file and locate the export option, available at the top left corner of the screen.

step-05-export the org chart

Final Thoughts

Airbnb is a leading company that offers rental property services like apartments and hotels. It is well-known for delivering high-quality services to customers. Since many people work in the company, an organizational chart is very useful. It clearly shows the structure and hierarchy. The Airbnb org chart helps improve communication, decision-making, and teamwork. It also supports smooth global operations. As the company grows, the chart acts as a guide for creating new teams, restructuring, and managing expansion effectively.

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EdrawMind Team
EdrawMind Team Nov 19, 25
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